From Crawley to Scotland
This is a real case study from one of our more recent moves from Crawley to Scotland, and this is how we did it:
Our customer made an enquiry about moving from their 3 bedroom house in Crawley to the borders of Scotland. The first thing we did was to pop around to their house and perform a home survey.
The home survey gives you a chance to meet us and discuss your moving requirements. The main three key points are:
- When are you moving?
- Where are you moving?
- What you are moving?
Do you require a packing service?
It is our job to ask you questions so we can make your move as smooth as possible. We need to see what you are moving so we can organise what size vehicle you need and the amount of time it will take to load and move your goods safely and in the time frame you require. Often you need to vacate a property by lunch-time which means we need to plan how many hours it will take us to load.
In this move lots of logistics needed to be worked out. The customer was moving to an area without mobile phone signal and the exit road into the town had a bridge with a weight limit of 3.5 tonnes- (no good for our 7.5 tonne!).
The time of travel was 7.5 hours from Crawley so everything had to be worked out in fine detail.
The customer decided to take advantage of our packing service, so our team attended the property with our packing materials. We wrap anything that is fragile in bubble wrap and follow up with extra padding where needed. Items are carefully wrapped, boxed and then packed and strapped on our trucks so there is no chance of movement. Once the packing was complete the team were on the road. All mapping has been worked out previously and although we use a Sat-Nav, we already have studied the map so we are prepared for anything enroute.
In this particular move, the customer was arriving in Scotland after our removals team. We arranged before we left Crawley for someone to let the team into the new property in Scotland to off load the Truck. Once our customer arrived their goods were waiting for them and our team was on their way back to Sussex.